Policies
Check-in & Check-out
Check-In time is between 4:00 – 6:00 pm. Due to staffing, please notify us in advance, PRIOR to your day of arrival, if you anticipate a later arrival. Arrivals after the check in window time of 6 pm will require a self check-in. We offer a streamlined self check-in process with detailed instructions to make it convenient and easy. We are happy to make this work for you, so you do not feel rushed.
Check-Out is by 11:00 am. Due to the need to deep clean for sanitation, high turnover and incoming reservations we are unable to accommodate late departures past 11:00 AM. Thank you in advance for your respect of our check out time allowing us to prepare for our incoming guests particularly to allow for our strict standards to deep clean upon departure and before arrival.
Reservations
Holidays and special event days will be charged at the weekend rate, and may require a minimum two night stay. Holiday weekends may include but are not limited to New Year’s Eve/Day, Valentine’s Day, President’s Day Holiday Weekend, Memorial Day Holiday Weekend, Mankato Marathon, Fourth of July and Holiday Weekend, Labor Day Holiday Weekend
Room rates are monitored daily and are subject to change and are subject to increasing based on occupancy and special event/holiday dates.
We accept Discover, Visa, Mastercard, and U.S. Currency. Rates and policies are based on double occupancy only and are subject to change at any time.
**Our reservation system automatically bills your credit card when booking online, therefore WE MUST BE ADVISED of booking via phone OF VOUCHER OR CERTIFICATE USE PRIOR TO BOOKING YOUR STAY.
BLACK OUT DATES APPLY TO ALL VOUCHERS/ GIFT CERTIFICATES – BLACK OUT DATES INCLUDE, BUT ARE NOT LIMITED TO HOLIDAYS & SPECIAL EVENTS
Refunds & Cancellations
100% of your stay is charged upon reservation confirmation. You will receive an email confirmation and receipt of your payment.
A full refund is given for cancellations 14 days or more prior to your scheduled arrival.
All refunded cancellations are subject to a $35.00 cancellation fee.
No refund for cancellations within 14 days of your scheduled arrival. We allow you to reschedule your stay within one year of the original reservation date.
Cancellations Note
It is our primary desire and goal to have our guests join us as scheduled, however cancellations greatly affect a small Inn like ours. Each room we offer is unique and when we guarantee an accommodation your room will not be booked to another party. We remove that room from our available inventory and lose the opportunity to sell it to others. That is why it is important for the guarantee to be honored both ways.
We strongly recommend travel insurance for the unexpected life event.
TRAVEL INSURANCE options:
http://www.allianztravelinsurance.com/
http://www.travelguard.com/
http://www.travelexinsurance.com/
